Shipping policy

Shipping is free on every order. There are no delivery charges anywhere in India and no minimum order value to unlock it.

When your order leaves us

We pack and hand over orders within 24 hours of receiving them, Monday to Saturday. Orders placed on a Sunday or a public holiday go out the next working day.

You get an email with your order ID as soon as the order is confirmed, and a second message with the tracking number once the parcel has been picked up by the courier.

How long delivery takes

Most orders arrive within 3 to 7 working days of dispatch. Metro cities are usually at the faster end of that range. Deliveries to the North East, Jammu & Kashmir, the Andaman & Nicobar Islands and other remote pin codes can take a few days longer.

Tracking your order

Use the tracking number we send you, or the Track Your Order link in the site menu along with your order ID. If tracking has not updated for more than 48 hours, write to us and we will chase the courier for you.

If a delivery does not go through

Couriers normally make up to three attempts. If nobody is available, or the address or phone number turns out to be incorrect, the parcel comes back to us. We will contact you to arrange another delivery, or refund the full amount if you would rather not reorder.

Pin codes we cannot reach

A small number of pin codes are not serviceable by our courier partners. If yours is one of them, we will call or email you within one working day of your order and refund the full amount.

If the parcel arrives damaged

If the box is torn, wet or already opened, refuse the delivery if you can and tell us the same day. If you have already accepted it, send us photographs of the packaging and the products within 7 days of delivery and we will replace or refund the order. Our Refund and Cancellation Policy explains how that works.

Questions about a shipment

Email digital@reicuri.com or call 98458 15772, Monday to Saturday, 10:00 AM to 6:00 PM.

Last updated: 27 July 2026