Order Cancellation
- Cancel anytime before dispatch. Once shipped, you may reject delivery.
- Contact [email protected] or use your account.
- We may cancel for unavailability, pricing errors, or fraud — full refund issued.
Refund Eligibility
- Refunds for cancelled orders, damaged/defective products, or incorrect items.
- Refund includes product price + taxes. No shipping deductions (shipping is free).
- Request within 7 days of delivery for damaged/defective/incorrect items.
Refund Process
- Valid requests processed within 7-10 business days via original payment method.
- Failed transactions auto-refund per RBI and payment gateway guidelines.
Returns and Exchanges
- Returns accepted for damaged, defective, or incorrect products only.
- Products must be unused and in original packaging.
- Exchanges subject to stock availability.
Non-Refundable Items
- Opened, used, or customer-damaged products.
- Promotional or gift items (unless defective).
No Cancellation Charges
Zero cancellation fees on orders cancelled before dispatch, per Consumer Protection (E-Commerce) Rules,
2020.
Contact
Email: [email protected] ·
Phone: 98458 15772
Address: Plot No 32, 2nd floor, Dasarahalli Main Rd, Bengaluru 560024