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Frequently Asked Questions

Everything you need to know about Reicuri products, shipping, and more.

🏢 About Reicuri

What is Reicuri?
Reicuri Pvt Ltd is a trusted Indian nutraceutical company that collaborates with premium European brands like Paradox Omega Oils (UK) and Marnys (Spain) to bring world-class, science-backed health supplements to India.
Are Reicuri products safe?
Yes. All our products are FSSAI approved, free from harmful chemicals and artificial additives, and undergo rigorous third-party lab testing. We provide lab reports for complete transparency.
Where are Reicuri products manufactured?
Our products are manufactured through partnerships with globally recognized facilities in the UK and Spain, meeting international quality and safety standards.

💊 Products

What is Paradox Omega Oil?
Paradox Omega-3 Fish Oil is one of the world's most concentrated omega-3 supplements, containing 1120mg EPA+DHA in a unique anti-inflammatory formula. It uses SDP (Self-Destructing Peroxide) technology to ensure freshness and maximum absorption without any fishy taste or odour.
What is the difference between Paradox Omega and regular fish oil?
Most fish oils oxidize quickly, losing potency and causing fishy burps. Paradox uses patented SDP Technology — a natural full-spectrum antioxidant formula that keeps the oil fresh and provides superior absorption. It's also one of the highest-concentration omega-3 supplements available.
Is Paradox Omega safe for children?
Yes! Paradox Omega Junior is specifically formulated for children aged 3+. It comes in a pleasant-tasting liquid form with no fishy aftertaste, supporting brain development, eye health, and immune function.
Can I take Omega-3 with other supplements or medication?
Omega-3 is generally safe to take alongside other supplements. However, if you're on blood-thinning medications or any prescription drugs, we recommend consulting your healthcare provider before starting any new supplement.
How long before I see results?
Many customers report improvements in joint comfort and energy within 2-4 weeks. For optimal results, we recommend consistent daily use for at least 8-12 weeks, as omega-3 fatty acids accumulate in the body over time.
What does the Marnys range include?
Marnys offers a range of wellness products from Spain including Royal Jelly, Propolis, and specialized formulations. These are available in convenient formats like vials and capsules, supporting immunity, energy, and overall vitality.

🚚 Shipping & Delivery

Is shipping free?
Yes! We offer free shipping across India on every order — no minimum purchase required.
How long does delivery take?
Estimated delivery is 3-7 working days within India. You'll receive a tracking number via email once your order ships.
Do you ship internationally?
Currently, we ship only within India. International shipping may be available in the future. Please contact us for specific inquiries.

🔄 Returns & Refunds

Can I cancel my order?
Yes, you can cancel anytime before dispatch at zero cost. Contact us at [email protected] or call +91 98458 15772.
What is your return policy?
Returns are accepted within 7 days of delivery for damaged, defective, or incorrect products. Items must be unused and in original packaging. See our full Refund Policy.
How long do refunds take?
Refunds are processed within 7-10 business days via the original payment method after your return is approved.

💳 Payment

What payment methods do you accept?
We accept Credit/Debit cards (Visa, Mastercard, Rupay), UPI, Net Banking, Wallets, and Cash on Delivery (where available).
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption and trusted payment gateways to keep your financial information safe and secure.

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